Terms and Conditions

📌 Terms and Conditions – Aurè Home Massage

This service is exclusively for women within Riyadh.

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1. Booking and Cancellation Policy

• Appointments cannot be canceled once confirmed.

• Only one session rescheduling is permitted, and must be made at least 24 hours in advance.

• If the therapist is not present upon arrival, the service fee will not be refunded.

• If the client is 10 minutes late for the therapist's arrival, the appointment will be automatically canceled without refund.

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2. Medical Disclosure

Please inform us in advance if you have any of the following:

• Skin allergies.

• Skin or related health conditions.

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3. Ineligible Conditions

For your safety, this service is not provided in the following cases:

• During pregnancy.

• After recent surgery.

• After recent cosmetic procedures such as fillers, Botox, or similar treatments.

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4. Liability

• The client is responsible for the accuracy of the medical information provided.

• The service provider is not liable for any allergic reactions or irritation resulting from the withholding of medical information.

• The service provider is not liable for any consequences arising from the concealment of health or cosmetic information related to the service.

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5. Appointment Day Instructions

• A suitable and clean environment must be provided for the specialist to work in during the service.

• Any delays resulting from an incorrect or unclear address will be deducted from the session time without compensation.

• If the location is remote or results in an unreasonably late arrival, the service provider reserves the right to cancel the session.

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✨ Confirming your booking constitutes full acceptance of all the above terms and conditions.

💆‍♀️ Thank you for choosing Auré Luxury Home Spa